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Guy65
New Contributor
New Contributor

Number blocked

My Son is saying when he calls my land line that he gets a message his number is blocked.

Does anyone know how this could happen and how to fix it.

 

I have noticed also recently when he calls my Mobile it comes up as an unknown number even though I have the number in my contacts list.

Don't know if theis is relivant or not.

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Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: Number blocked

There is a known issue with the caller ID not showing but I have not read any posts about these numbers being physically blocked. It might be somehow related and it's probably worth speaking to support about it. You can do that via the live chat link below if you wish.

 

https://www.optus.com.au/shop/notices/service-chat

 

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