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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

New Contributor
New Contributor

Not working

İ m now eaiting cınnected adsl phone lane 10 days good luck optus i m not happ coustemer 2018 now 

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Regular Contributor
Regular Contributor

Re: Not working

Did they give you an appointment date? They are most likely waiting on a contractor/wholesaler to connect you.  A couple of weeks can be normal for ADSL.  Have you followed up your order? I'd suggest chatting with the live chat team at and see if they have a connection date organised.