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Not receiving telstra

51mY
For the last 3 weeks, I haven't been able to recieve phone calls from telstra numbers to my business landline! Vodafone/optus no problem, but whenever someone with telstra calls up, they get a busy tone!! Help!!
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Re: Not receiving telstra

jabbajaws77

Hey 51mY

 

Did you recently port to Optus?

 

If so you would be best to call 131344 and let them know of your issue as what sometimes happens when numbers are ported between carriers the losing carriers porting table is not updated and then your calls from their network are sent through to your old settings hence noone able to get through to you

 

If not then still calls faults as they will need to look into it further as porting is the only issue I can think of that might be affecting your calling in this manner

Jabba

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