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DFinn
New Contributor
New Contributor

Not receiving bills

Hello, I havent received an email bill for my Broadband account since March. Can someone from Optus please look into this and fix it. 

Also my Broadband account is not linked to My Account dashboard. Can this also please be sorted out. 

Thank you. 

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Yeldarb
Esteemed Contributor
Esteemed Contributor

Re: Not receiving bills

No doubt the Optus mods could help you out with that however they may not see your post. It's probably best to speak with support on the live chat link below to get that sorted.

 

http://www.optus.com.au/shop/notices/service-chat

 

Tris
Moderator
Moderator

Re: Not receiving bills

Hi there @DFinn, so you were receiving bills in the past? Did you chat with us via the link @Yeldarb offered. Feel free to send a PM with your full name, account number and DOB if you need a hand. I'll have a look and link the service to your My Account profile too 


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