No internet or, phone since 1 PM 26 March 2020 a. Tried optus fault phone 13 13 44 no response, automated message directed to contact optus via my app, I left several messages on app messaging but no one responded. Impact is; I could not work from home and missed vital key online meetings and deadlines. Can someone Pleasw advise if there is network outage at Belmore? Thanks
edit* personal details removed.
Hey @Yunush, Terribly sorry to hear of the bad experience you have been having. Due to Covid-19 impacs our Phone and Messenger Queues are in bad shape. I hope someone was able to respond to you since you posted.
If you don't have any luck with these steps, please reach out to our team over on Facebook or Messenger so that we can take a look at what's happening with your connection there and try to get you back online!