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COVID-19 impact to Yes Crowd & Contact Centres info here
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No internet connection

I have no internet or phone connection
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Re: No internet connection

Hi @Margplag,


Have you checked for any live outages via our Network Status page? You'll just need to pop in your post code or suburb,


If you can't find an outage, you'll first want to perform some basic troubleshooting on your end.


Our support staff are prioritising customers with critical enquiries. If you don't have a access to a working broadband service, we'll be able to help out.


You can call 133 937 for our IVR between 8am and 7pm (Mon-Fri) you will need to select option 2 for internet. Once selected press 2 for general enquiries.  


You'll need to hang on the line as we're receiving a high volume of calls. 

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