No Internet

[doofus57]

Received a return Bag ?? I am moving house and retaining the service . I cannot access my emails 

I want to connect the internet and nbn to my new address .

[Dan_C]

Could it be for the Fetch TV set top box? That's normally the case when moving.

Have you actually gone ahead and organised the relocation? They're currently being processed via our online relocation form.