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No DSL signal/sync

raygaz

optus tech said when i had low speed issue few mth ago that he found the cable was loose on the exchange MFB. Now modem page shows i get no DSL signal at all. I wonder if its also loose cable issue. Anyone has similar problem?

Re: No DSL signal/sync

Toomey

Sorry to hear of the issues with your line. If you are getting no connection at all, another technician booking may be required to double check the exchange & property. I would advise raising this with Tech Support on 133937 or via Live Chat to get a technician organised asap. 


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Re: No DSL signal/sync

raygaz

found out a tradie accidentally disconnected a cable. All sorted now.

Re: No DSL signal/sync

Shauna

Thanks for letting us know! 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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