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2019-05-16 10:36 PM
I have just connected to nbn and now my home phone is showing No Caller I D when I call out. Family are ignoring calls how can I have it turned back on
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2019-05-16 08:37 AM
Online chat with Optus and they will set it up for you. It would appear this often happens when you migrate over to the NBN.
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2019-05-16 11:25 AM
Caller ID is the number being displayed on your Incoming Calls.
If family are ignoring your calls out, sounds like you want Call Number Display (or both).
More info here: How to Add or Remove Caller ID
As Davelew advised, please chat with us for further assistance with this.
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