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New Contributor Scotcan
New Contributor

No Caller ID

I have just connected to nbn and now my home phone is showing No Caller I D when I call out. Family are ignoring calls how can I have it turned back on 

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Crowd Champion Davelew
Crowd Champion

Re: No Caller ID


Online chat with Optus and they will set it up for you. It would appear this often happens when you migrate over to the NBN.



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Online Community Manager
Online Community Manager

Re: No Caller ID

Caller ID is the number being displayed on your Incoming Calls.

If family are ignoring your calls out, sounds like you want Call Number Display (or both).

More info here: How to Add or Remove Caller ID 

As Davelew advised, please chat with us for further assistance with this.  

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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