New contract


How long does it take to get a new service working?   Nearly a week now and I still can't receive telephone calls and still can't get the Fetch box to work.

Re: New contract


Hi DS37,

Thank you for raising this issue.
We’re unable to look into account details on Yes Crowd so don't know what the hold up is.
If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. 

If not, please Chat with us

Let us know how you go. 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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