For 24/7 support message our team of experts via the My Optus app.
All good, no probs.
For what it's worth...I remember ages ago being told that it's really only the internet provider's job to get you an internet connection...the wifi bit should be up to us. I reckon that's changed a bit these days, but personally I don't rely on the free (or otherwise) modem/router/gateway provided by them to do my home wifi. I turn the wifi off on their device, and hard wire it to a good quality wifi router of my choice.
Use something like this to find what best suits you:
Looks like they are trialling a self install option for NBN now, https://www.itnews.com.au/news/nbn-co-to-revive-hfc-self-installation-option-532007 Not sure who will meet that criteria as I thought even if you have Optus cable, the NBN installer is meant to install a fresh new cable and outlet point inside the house with NBN logo clearly identified, it can be right next to the existing Optus outlet point. Perhaps they will change this model for NBN installer to take the existing cable that goes inside to house out from Optus CAU and connect to NBN Utility box, therefore no need to go inside the premises, customer can connect both modem and router.
Is that right? My NBN install the tech noticed I had an old Foxtel cable install...I'd cancelled Foxtel ages ago and signed up again recently for an IQ4 deal...which meant they came and installed a satellite dish as Foxtel don't use the cable any more.
So the NBN tech used the Foxtel cable for my NBN HFC. I'd pointed out to him that I had only recently cancelled my Optus cable subscription, but he wasn't interested in using the Optus point at all, even though it was in a better place for me than the Foxtel cable. Figured there was some politics going on there somewhere.
@Warmachine They have updated it once to SG4Y1T000085 2 weeks ago, but there are still more improvements or changes that can be made discussed in this thread, was wondering when will a new release happen? Unless you are saying there is a newer version available? usually requires a router reboot to get.
seems stil log issues. My time is recording as correct but the logs are not time stamping properly..
Also is there a reason we cant access the proper admin account? as someone else said a while ago. the modem is ours. we should be able to access the full software.
example of the timestamp not working properly. its 2.38pm WA time now.. even if it was in EST it would only be 5:39pm ( 1739)
2019-10-19 17:59:59 | Info | WIFI | Channel: (1/6) Channel Hopping initiated/Manually initiated |
2019-10-19 17:59:59 | Info | WIFI | Channel: (6/1) Channel Hopping initiated/Manually initiated |
2019-10-19 17:59:59 | Info | SYS | TR-069 connectivity to (acs-manage.optusnet.com.au/) has been closed |
2019-10-19 17:59:59 | Info | SYS | TR-069 connectivity to (acs-manage.optusnet.com.au/) has been initiated |
2019-10-19 17:59:59 | Info | SYS | TR-069 connectivity to (acs-manage.optusnet.com.au/) has been closed |
2019-10-19 17:59:59 | Info | SYS | TR-069 connectivity to (acs-manage.optusnet.com.au/) has been initiated |
2019-10-19 17:59:59 | Info | WIFI | Channel: (1/6) Channel Hopping initiated/Manually initiated |
2019-10-19 17:59:59 | Info | WIFI | Channel: (6/1) Channel Hopping initiated/Manually initiated |
2019-10-19 17:59:59 | Info | WIFI | Channel: (1/6) Channel Hopping initiated/Manually initiated |
Is there the ability to turn on hairpinning on this device? If not, is the only other option to get another manufacturers device that allows hairpinning?
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