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YetAnotherAcc
Respected Contributor
Respected Contributor

Re: New Optus supplied modem - Sagemcom 5366TN


@DavidHarvey wrote:

It appears the method I was using to turn off Wi-Fi no longer works but the alternative procedure holds and poses no issues.


So which method works and which one doesn't? They claimed to have fixed the wifi on/off problem, so it looks like they've only done a partial fix.

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DavidHarvey
Contributor
Contributor

Re: New Optus supplied modem - Sagemcom 5366TN

@YetAnotherAcc OK the one that works now is the button on the front of the device. Previously you could log on and disable it in the GUI. You can still do this but it does not stick when powered off and then back on. 

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YetAnotherAcc
Respected Contributor
Respected Contributor

Re: New Optus supplied modem - Sagemcom 5366TN

Thanks. Had a bit of a play. After turning on, when wifi is off you have to press the button twice (about 10 seconds apart) for wifi to stay on.  So yeah, its a bit of a mess.

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optimistnz
Contributor
Contributor

Re: New Optus supplied modem - Sagemcom 5366TN

@reubot have you had your power supply replaced by optus recently? If not ask for a new one. There is a known fault with the power supplies on this router and there has been a campaign to replace many of them.
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ice
Contributor
Contributor

Re: New Optus supplied modem - Sagemcom 5366TN

Never  got one they said they would send me one never arrived, as usual, I have to follow up., you don't know how many problems I had with all the Sagemcom modems I got 4 of the older ones and was sent then 5366tn never worked. never got sent the power supply they said they would.

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ice
Contributor
Contributor

Re: New Optus supplied modem - Sagemcom 5366TN

the solution is for Optus to find abetter modem supplier in my opinion one that works.

 

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reubot
New Contributor
New Contributor

Re: New Optus supplied modem - Sagemcom 5366TN

@optimistnz We had it replaced last year

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