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New Contributor StuCas
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Netgear CG3000v2 Router Parental Controls

I'm trying to set the parental controls on my Netgear Router but all I get is this page saying I need to connect to the Internet......despite the fact that I'm already connected and every other page on the Genie App say that I am.

 

Any suggestions of advice will be appreciated.

 

Router.PNG

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Contributor mrklun
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Re: Netgear CG3000v2 Router Parental Controls

Do you have any other routers connected to the same network? 

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New Contributor StuCas
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Re: Netgear CG3000v2 Router Parental Controls

No, just the supplied OPTUS CG3000v2 Cable router

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Contributor mrklun
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Re: Netgear CG3000v2 Router Parental Controls

Seems to be a wide spread issue according to the Netgear support centre and they have no immediate solution. It's stupid!

Many users have reported success by Resetting their modem/router and using the Genie application on another device.

 

I suppose you can try the same and see how you go.. 

New Contributor StuCas
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Re: Netgear CG3000v2 Router Parental Controls

Thanks - I suspected it was an equipment issue.

 

I've tried a reset and using the Genie on different devices with no luck, but I'll give it another go.

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