Our WiFi has become worse than dial
up - it completely stops or drops out at least 5 times a day/night and the only thing we can do is restart the modem. Any ideas with what else we can do? I’d call optus if I could actually get to speak to someone but I’ve been on hold for ages to no avail.
Sorry to hear of the issues with your internet. If basic troubleshooting is only working temporarily, we may need to raise a case for investigation. Tech Support are available 24/7 on 131344 or via Live Chat.
If you are still unable to get through to someone, feel free to send me a private message with your account number, full name and DOB so I can follow up for you