NO home broadband internet connection

[winston1281]

Can someone please help us fix our internet connection? Unsuccessful despite pushing the reset button. We have not have internet access for days now and has been impossible to get through optus via phone and messaging. Thanks!

[Ray_YC]

Hi winston1281,

What kind of internet?

What other troubleshooting have you done? Please try these broadband troubleshooting steps.

What suburb/postcode are you located in? Have you checked for any known outages? Enter your location and tick the Fixed outages box.