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downerian
New Contributor
New Contributor

NO INTERNET CONNECTION FROM 22/2/20.

 

Tuesday 14 April 2020.

NO INTERNET CONNECTION

Using the Optus modem provided to me,

I am still unable to connect to either

Optus_027B6F or Optus_027B6F_5GHz.

‘Troubleshooting’ advises

“connection between my access point, router

or cable modem and the Internet, is broken.”

Please advise what action I need to take to

correct this problem. The otherwise, can Optus

take actions to arrange this overdue connection

requested 22/2/20 on my behalf. Your actions

would be appreciated.

Please and thanks.

IAN *hidden*

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YetAnotherAcc
Respected Contributor
Respected Contributor

Re: NO INTERNET CONNECTION FROM 22/2/20.

This is a public forum, you should remove your personal info.

Is this a new NBN connection? If so, have Optus you an SMS/email advising that the NBN connection has been activated?

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