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ShellyElly
New Contributor
New Contributor

NBN wifi not working

Pls help no wifi for two days 

turned wifi on off and doesn’t appear to be network outage 

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ShellyElly
New Contributor
New Contributor

NBN Wifi Not working even after turning off and on

Wifi has not been working since yesterday 

if it does come on a little it’s hardly working 

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Wesley-J
Frequent Contributor
Frequent Contributor

Re: NBN Wifi Not working even after turning off and on

Hey ShellyElly - generally with NBN connectivity issues, we would advise checking out network status page here. If no issues are found, please try contacting our 24/7 technical support team on 131344. If you have already, please shoot us a private message, so we can further investigate this. I will need you to provide your full name, DOB and service/account number in the private message as well. Thanks


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petergdownload
Honoured Contributor
Honoured Contributor

Re: NBN wifi not working

Wifi has nothing to do with the NBN. Have you tried connecting directly to the modem with a cat 5 cable? You likely need to look at the modem wifi settings via a PC.

 

Peter Gillespie

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Roemac
Occasional Contributor
Occasional Contributor

Re: NBN wifi not working

Without any detail in your original post, are you still connected to your wireless network?

Aman_B
Moderator
Moderator

Re: NBN wifi not working

Hi @  ShellyElly - I can see we have replied to your other post with the same enquiry. Please let us know if you still need a hand with this. 


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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