The Optus NBN technician arrived yesterday, to install nbn. Asked where I wanted it inside the house and I stated on the kitchen bench beside the existing phone handset and modem (both connected to Optus), stated that he couldn't do that as they can't install in a kitchen or a bedroom. Foxtel (or other pay tv service is here). There's fetch connected via wifi and no foxtel (or other) since I've lived here it was a satellite dish setup and on moving in approx 8 years ago with no tv, had a tv technician come in and troubleshoot my issues. The antenna socket required a booster and if not using the pay tv and old technology he cut it out and satellite dish was removed when solar was connected. Advised technician of this, comes in and says there's no power. Ended up running new cable to the pay tv (foxtel) box however, my issue is now that I can't connect the cables to the nbn box as I'm going to need over 3.8 metres to make it reach will require more as that's pulling it taut and no allowance for a doorway to access the bedrooms, bathroom or laundry. I have friends/family that have nbn with other providers and have their nbn box right where I wanted mine. I'm really not impressed at this point in time.
Thanks for sharing a detailed description of what's happened.
I'm sorry to hear about your experience with the NBN modem installation.
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themselves make the rules on install (And it was a NBN contractor who installs it)
I know how you feel@Darnell, I am at my wits end with the NBN. I am obout to pull the plug on them. In recent times they have become very arrogant and dismissive. I have another visit from them tomorrow.(4th visit) If they don't fix the fault this time , they are dead meat.
Hi Darmel, they must have read my post as my speeds have dramatically increased so i guess i will have give them another chance. I hope you get your problem sorted soon. Regards