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2017-03-04 11:30 AM
I have contacted Optus support for this issue several times and booked a technician for a check. But the technician didn't show up as expected at all. It has been almost a week and I feel really frustrated.
Is there anyone have similar experience and how you solved the problem finally? I look forward to your suggestion. Thank you.
2017-03-12 04:36 PM
Hey there @sule - sorry to see you've had some issues having your service activated. Have we since been able to restore this for you? If not, you're welcome to send me a PM with your full name, DOB and account number so we can follow this up.