My Mobile Broadband Plus plan


Hi everyone,


I currently have a MBB Plus postpaid plan for my tablet that is expiring at the end of this week (17/9) and I am wanting to change it to prepaid as I don't use the mobile broadband very often, it is always connected to my home wifi. I went onto a live chat with someone from Optus who told me that I cannot change broadband services to postpaid or prepaid - despite me telling him it is a postpaid mobile broadband plan with a simcard I received for my tablet that I want to switch to prepaid. I am just wondering what I can do as I don't want to be on a plan for the tablet anymore. 


Any help would be appreciated. Thanks guys



Re: My Mobile Broadband Plus plan


Cancel it and get another SIM from Coles/WW/BIGW etc. Enable that for prepaid.

Re: My Mobile Broadband Plus plan


As suggested. Just order a prepraid plan (from Optus even). Then cancel your post paid plan.




Peter Gillespie

Re: My Mobile Broadband Plus plan


Sorry it's been a while, @EmmaN89. Did you still need a hand with this? If so, please help me verify your account by sending through your full name, DOB and phone number via PM so I can take a look at this for you.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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