Have Optus supplies net gear modem that has no power to it. Two lights were on I followed stepa
to restart and it’s dead
diagnostics saying faulty adapter.
has pressing the factory reset completely diaabled it?
showing no power to
modem at all
@jcinteri, I'm happy to arrange a replacement modem. As @ petergdownload has suggested, it does sound like a replacement is necessary in this instance.
Send us a PM with your account details. I need your full name, DOB and account number.