Solved! Solved: Go to Solution.
@Hoops, by the sounds of it we've signed you up to Optus Cable Broadband? For those who've opt for the $80.00, they'll receive two modems. That's our - NETGEAR CM500V + SAGEMCOM F@ST3864AC.
The Sagemcom works as an extension to the CM500V, it gives you access to A.C WiFi which runs over the 5 GHz frequency band. It allows for speeds 3 times as fast as what's achievable over the 2.5 GHz frequency band.
That's not a problem 🙂
If anything else comes up, you know where to find us!
i have the black sagem modem, is there a better modem to be used in a two storey town house apartment.
i have spiking to tech help at Optus and was advised to speak to Netgear, Dlink and TP link Directly.
All three vendors advised the modem was an entry level unit and tried to sell me a spec AC1900 modem from the brands they represent. One thing they allagreeded on was my net speed of up to 5.5 non crital times as being half my problem affecting wifi strength and service continuation.
how do I get an increase from Optus on an ADSL service?