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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

New Contributor
New Contributor

Modem reset

How to setup modem.

Stiuck on the page service net showing invalid password.

How to reset password

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Retired Employee
Retired Employee

Re: Modem reset

@Sp181, how'd you go?


Username: your Optusnet email, for example -

Password: If you haven't received any documentation with your password, we can send you a password.


You can speak with us on Live Chat.


- Click Personal

- Click Home phone, NBN or Broadband

- Click Technical issues 

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