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Modem flashing internet not working

mish_shell

Hi my devices are able to connect to the wifi no problem however once connected the internet doesn’t actually work. I have restarted my devices and my modem. On the modem the light for the symbol that looks like a down arrow is flashing orange. 

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Re: Modem flashing internet not working

Jeneral__Pain

This means your cable modem cannot connect into the network, please call Optus on 133 937 or live chat with them via the Optus App to get a fault logged.

 

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