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YetAnotherAcc
Respected Contributor
Respected Contributor

Re: Modem Sagemcom 5366


@Tom_nickname wrote:

It is now working.


👍


It was shipped with a SIM that needed to be ACTIVATED.

At least it wasn't a faulty SIM.

Did the SIM come pre-installed, or did you have to install it your self?


It did. Nothing "obvious" happened until I unplugged the NBN, and then the "Signal" and blue "Network" lights came on and the backup was working.

That's normal. The network and signal lights only come on when actually trying to use the 4G backup, otherwise they are always off.

 

I'd recommend setting yourself monthly calendar reminder for the next 2-3 months to test the backup. As it didn't work straight out of the box as it was supposed to, I'd be wanting to make sure that its actually working as intended.

 

 

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YetAnotherAcc
Respected Contributor
Respected Contributor

Re: Modem Sagemcom 5366


@Thoscy wrote:

Unfortunately, the Yes Crowd site does not seem to let me upload photos?


Works for me with this .png image:

Image2.png

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Tom_nickname
Occasional Contributor
Occasional Contributor

Re: Modem Sagemcom 5366

@YetAnotherAccasked:

> Did the SIM come pre-installed, or did you have to install it your self?

Preinstalled.

> As it didn't work straight out of the box as it was supposed to,

As shipped it couldn't work "straight out of the box". Everything I can find implies it should, including connecting via 4G before your NBN is working:

https://www.optus.com.au/broadband-nbn/home-broadband/plans/shop#optusultramodem

But my SIM required activation. I suspect others might as well, but won't find out until they need it.

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njc35
New Contributor
New Contributor

Re: Modem Sagemcom 5366

That is so helpful! thank you
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Fatso
Occasional Contributor
Occasional Contributor

Re: Modem Sagemcom 5366

LET US INTO THE USER SETTINGS SO WE CAN CHANGE THE THINGS WE WANT, NOT JUST WHAT YOU THINK WE WANT OR NEED!!!

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Fatso
Occasional Contributor
Occasional Contributor

Re: Modem Sagemcom 5366

Ps. I've now closed 3 phone accounts with you and will hopefully be closing the remaining one with this useless POS modem in the next few months! 

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