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Hi,
On my Optus bill in the Broadband Summary section, it says that to get more info on the plan, enter the Plan ID into <optus URL/allCIS>. When I enter the ID 604222 (that's what's on the bill) it comes back as :
Your search for Plan ID "604222" found 0 Critical Information Summary.
Please enter a valid Plan ID number or Contact us.
Anyone care to enlighten me about what I'm supposed to do next to get the info about my plan?
Thanks.
Hmm that url looks like a link to all critical information summaries and the link below should work if that one didn't. Might pay to try again at a later stage as it may rectify itself.
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