Missing CIS ID

[HVR]

Hi,

On my Optus bill in the Broadband Summary section, it says that to get more info on the plan, enter the Plan ID into <optus URL/allCIS>.  When I enter the ID 604222 (that's what's on the bill) it comes back as :

Your search for Plan ID "604222" found 0 Critical Information Summary.

Please enter a valid Plan ID number or Contact us.

Anyone care to enlighten me about what I'm supposed to do next to get the info about my plan?

Thanks.

[Yeldarb]

Hmm that url looks like a link to all critical information summaries and the link below should work if that one didn't. Might pay to try again at a later stage as it may rectify itself.

http://www.optus.com.au/shop/cis