The long weekend is nearly here – time to break out the speakers for a poolside party. Check out Yes... Read the full story
2018-09-11 09:40 AM
Millbank has recently been upgraded from adsl to nbn fttc .i was due to change over on the 10/09 still waiting for activation . Is there an issue ? Chat keeps saying wait 24 hours .try telling the kids that !
2018-09-12 12:28 PM
@sadrrrrrr, had we booked in an appointment for you?
Depending on the infrastructure that's already present/not present, we may need to organise a NBN tech to go out.
If the home is ready to go, we'll send you self-installation kit. That includes an Optus supplied modem and an NBN connection box.
I'm happy to take a quick look at the order. I'll let you know where we're at.
You'll just need to send us a private message? I'll need your full name, DOB and account number.
If you're in need of an immediate response, you can also catch us on Live Chat.
We’re currently performing upgrades to the Yes Crowd platform.
Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.
***Please note I am not currently with the Yes Crowd team.***
This guide explains how everything works on here and you should also check out our Community Guidelines.
Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button