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Mobile Outage Northern NSW has now been resolved 2PM AEDT
New Contributor Gwenny
New Contributor

Loss of inbound calls

Likewise I have the a similar problem. Since my Optus landline was switched to NBN 

1. My number was changeD with out my knowledge., After several phone calls the NEW number was disclosed.

2. I now cannot recieve any incoming calls on the new number .

3. Out going calls on the new number show "unknown caller"

No resolution has been forthcoming I have now waited 12 days for resolution which was told  would be within 24 - 48 Hours.

how do I get some action?

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New Contributor jimzie
New Contributor

Re: Loss of inbound calls

suffering the same problem!

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Online Community Manager
Online Community Manager

Re: Loss of inbound calls

Hi Gwenny,


Please let me know what your fault ticket number is and I'll be happy to follow up to try and help get this resolved.


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