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New Contributor
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Re: Live chat

Two problems: I'm having sign-in to my account. 2) i requested for my phone to have the private call disable. But to date no action has taken place. My account No is: *****
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Moderator
Moderator

Re: Live chat

Hi there, @lindakam45


We don't have access to your accounts via this platform, so we recommend you tr  messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.
If for some reason you’re unable to, if you have a social media account, please then send a PM to Optus on Facebook or a DM on Twitter with the details for further assistance mentioning you’re unable to use the My Optus app.

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New Contributor

Re: Live chat

Hlw
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New Contributor
New Contributor

Re: Live chat

hi
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Moderator
Moderator

Re: Live chat

Hi @Sunya1982 - Thanks for messaging us here.


Was there something that we could assist with? - Steven

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New Contributor

Re: Live chat

 
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Moderator
Moderator

Re: Live chat

Hi there, @Prabhayer.


Thanks for raising this issue with us here. 


Please note that we’re unable to look into account details on Yes Crowd.
If you’re still needing a hand, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.