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COVID-19 impact to Yes Crowd & Contact Centres info here
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Live chat

Why doesn't the live chat link work?

It never has for me.

It seems typical of the crap service and support one gets from Optus.........

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Re: Live chat

Live Chat can be reached on this link → https://www.optus.com.au/livechat.


You can also get in touch with them via the My Optus app. 

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Re: Live chat

my nbn does not wqork
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Re: Live chat

Hi @Harris2219, sorry to hear about your NBN connection issue. Did you get a chance to check our Network Status page for any reported fault in your area → https://www.optus.com.au/about/network/service-status?_ga=2.31360955.586007117.1503271635-1521067269.... Has any basic troubleshooting helped → https://yescrowd.optus.com.au/support?id=1390. 


We don`t have access to customers account on this public forum. If the issue still continues then please our Technical Support team either via the → messaging service or by calling them on  131344 - Mon - Fri: 8am - 8pm Sat: 9am - 5pm AEST to assist you further.


Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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