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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

Steve70
Occasional Contributor
Occasional Contributor

Live chat

I’m trying to chat via Optus live chat to get tech support but I only get “all agents are busy”. Anyone else having this problem? I can’t get through. I wait and wait- no progress.

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Steve70
Occasional Contributor
Occasional Contributor

Re: Live chat

I tried ringing - general inquiry is closed over the weekend and live chat doesn’t work- or I can’t get through- so what are my options?

 

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Dan_C
Retired Employee
Retired Employee

Re: Live chat

@Steve70, sorry I couldn't get to you sooner.

Do you still need a hand? I've just tried Live Chat from my end, I'm routed to an agent almost instantly. 

 

What's the enquiry regarding?

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