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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor LarryB
New Contributor

Live Chat

I have been trying to get through on Live Chat for a few days. It says that all operators are busy and after 10mins of waiting it disconnects. This is becoming very frustrating as each time I try to call there is a 60min wait! Anyone else not able to get through?

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Respected Contributor
Respected Contributor

Re: Live Chat

What options are you choosing? I just tried Mobile > Billing and General Enquiries at the below link and got through to Cliff within 10 seconds.

 

http://yesopt.us/chat2us

 

edit: Fixed the link

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I do not represent Optus. The views, opinions and advice expressed in my posts are my own
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New Contributor LarryB
New Contributor

Re: Live Chat

I have been trying Broadband - Billing & General Support. Thanks, I will give that a shot and hope they can help.

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