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MsJane
New Contributor
New Contributor

Link my home nbn account to my optus app that I use for mobile accounts

I'm wanting to log into my home nbn account and keep being taken to my mobile number account.  I can not find anywhere even by clicking on my bill to see my home nbn account.

I'd like to have these all linked together in the one space so I can see them all at ones.

 

Thanks 

Jane. 

Sunshine and Smiles
MissJane
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Tigers1719
Trusted Contributor
Trusted Contributor

Re: Link my home nbn account to my optus app that I use for mobile accounts

@MsJane  Yes Crowd is a Public Forum and not a direct support point for Optus. For privacy compliance Optus Staff that are active in Yes Crowd cannot access or view customer accounts/orders.

Please message Optus Support 24/7 from the My Optus app. If you do not have access to the My Optus app you can use social media to contact Optus Support, please send a PM to Optus on  Facebook or a DM on Twitter and include in the message you do not have access to the My Optus app.

Call 133 937 Ignore the prompt to Dial 1 and wait for the options.

Mon - Fri: 8am - 8pm  Sat: 9am - 5pm

I am an Optus user.
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Joeblogs
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Contributor

Re: Link my home nbn account to my optus app that I use for mobile accounts

Hi Tigers 1719, go to an optus shop and ask them to put both your services on one account no.

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Joeblogs
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Re: Link my home nbn account to my optus app that I use for mobile accounts

Sorry Tigers1719 i meant to send it to Miss jane.

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