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Occasional Contributor
Occasional Contributor

Latest firmware

Hi,

 

I have version firmware: 8.353.1_F@ST5350_Optus

 

Is this the latest version ??

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RetiredModerator
RetiredModerator

Re: Latest firmware

Hey, there may have been updates since that firmware version as it's more than a year since it was rolled out, however that's not something I can confirm outright. The best way to check yourself would be to do a hard reset of the modem, and then setup the modem again with your service's username and password (just as you did when you first got the modem).


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Occasional Contributor
Occasional Contributor

Re: Latest firmware

Well, that didn't work

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RetiredModerator
RetiredModerator

Re: Latest firmware

Sorry to hear, @hairydanglybits. In this case, I'd suggest flagging this with our Tech Support team via Live Chat or by calling 131344, so that we can look into this for you. 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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