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calles
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Landline not working

Hi there,

Have NBN and landline but landline is showing "no telephone line" therefore cannot ring/receive any calls.  Has been like this I think since the NBN went in.  Can someone please check, resolve and get back to me please.

Thanks and regards,

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YetAnotherAcc
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Re: Landline not working

I the telephone line plugged into the "Phone 1" port of the Optus modem?

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calles
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Re: Landline not working

No... telephone line is not plugged into modem. Not sure why that wasn’t checked when modem was installed seeing as we requested to keep landline?

Thanks for your response though.
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YetAnotherAcc
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Re: Landline not working


@calles wrote:
No... telephone line is not plugged into modem. 

Landlines on the NBN work over the internet, so they have to be plugged into the phone port of the Optus modems.

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