Landline doesn't accept incoming calls


Hi Guys,

I am having issues with my landline phone service.

There is a dial tone when i pick up the phone and I can make outgoing calls to my mobile and other numbers with the same landline phone.
I have restarted my NBN modem several times but my landline does allow any incoming calls.

Any thoughts?

Re: Landline doesn't accept incoming calls


Hi @Adeld1982, sorry for the delay in response and your NBN Home Phone issue. How is it now? Have you raised this with Tech Support (131344) since posting? If you still need a hand then let us know.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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