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Kickinback
New Contributor
New Contributor

Landline cannot leave a message on mobile phone

Since switching to NBN wireless, our landline phone cannot leave a message on my mobile. Can hear the recordings asking to leave a message but also can hear a ringing tone in the background. The message is never received, only an sms that the home phone called but did not leave a message. All NBN services and mobile are with Optus.

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Toomey
RetiredModerator
RetiredModerator

Re: Landline cannot leave a message on mobile phone

Hmm this is a bizzare fault, the issue is most likely with your landline. Are other mobiles able to leave messages?

 

We will need to raise the fault for investigation. Please jump into Technical Support Live Chat so we can look into this for you.


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