I have recently been connected to NBN and my Landline caller ID is showing all calls as private numbers.
I really need this fixed please thanks
Hi Harb33, I had the same problem I think I had to call Optus to fix the problem for both myself and my mother in law. Philip
My caller ID has not been working on the fixed phone. Called the Optus twice, but the issue is not fixed yet. Got the order reference number. If Optus is not fixing this, they should give us refund for not fixing it and charging it as part of the NBN package fee.
Yes, Optus sucks in solving this issue. They just charge the money and give you zero service on this with the excuse of covid-19.