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Occasional Contributor KarCav
Occasional Contributor

Just got my last ever Optus bill

..and what would you knowm, they are adding charges without explanation and that according to what we signed, was included.  So typical of lying, cheating, inept Optus.

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Esteemed Contributor
Esteemed Contributor

Re: Just got my last ever Optus bill

Optus does many things that that I don't like but I have never known them to add charges without explanation. Is this termination of contract fees or something of that nature? Maybe a bit more of an explanation and the good folk on the forum may be able to offer some suggestions.

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Occasional Contributor KarCav
Occasional Contributor

Re: Just got my last ever Optus bill

Oh, they do this ALL the time.  This is a sports channel pack charge, which they gave to us as a freebie TO apologise for charging us for mobile phones, which we didn't authorise. 

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Online Community Manager
Online Community Manager

Re: Just got my last ever Optus bill

We've offered to take a look @KarCav

 

 There's a strict privacy policy in place, you'll need to send us a private message with your details.


We need a way to identify you. We can't run a search with your Yes Crowd handle. 

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