Optus @ Home is a new app that helps you connect, diagnose and troubleshoot to optimise your home in... Read the full story
2018-04-16 07:44 PM
2018-04-18 02:35 AM - edited 2018-04-18 02:36 AM
Hey @Rmack2, sorry to hear of your reception issues at home. This could be a combination of the frequencies your phone uses, and what's available in your area. If it's working outside, then you may only have access to low indoor frequencies. I would advise speaking with Mobile Tech Support via Live Chat so they can grab your details and check for this. If the reception is found to not be suitable, options for a contract release will be provided.
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2018-04-20 04:50 PM