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Gennagc
Contributor
Contributor

Internet service available but router offline. Been told 2 days to resolve. Resolved same day.

Internet Online but Router offline. Ref 20742471. Been told 2 days downtime.

I need a credit for having to use mobile data.
What happened to Router? 

Can't get thru on Chat for hours. Messaged via Facebook.  

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Gennagc
Contributor
Contributor

Re: 20742471. Internet service available but router offline. Been told 2days to resolve. What h

Resolved thanks