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New Contributor Michael1984
New Contributor

Internet difficulty

I have no broadband at home since Friday according to the tech team signal in the area is good but I have only the power button on my modem and the Wi-Fi as well as del lights flickering so I  am unable to use Wi-Fi or fetch have done most  of the standard things including reset the modem 

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RetiredModerator Shauna

Re: Internet difficulty

Hi @Michael1984 - thanks for the message. 

So the tech team have checked the network and confirmed there were not faults?

Have you noticed a change since posting?

Are you able to connect to your device using Ethernet cable?

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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