So fot a message tuesday 4pm saying all connected.
4 days later i am still waiting for back office to turn it on and give me a username and password.
Tge chat people say 24 to 48 hours its been 96hrs what can i do
Wait for a moderator to get back to you here. They can follow things up for you. Have your account number or ID details handy as they need these. Try "Hannah-L"...she is quite helpful.
If you can't do that then ring the techs on 1 300 300 427.
I hope this has since resolved? Otherwise feel free to send me a private message with your order number, full name and DOB.
Unfortunately it can take my team a while to reach posts sometimes, so for immediate assistance we always advise calling 131344 or jumping into Live Chat.