cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question

Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

Gerasimos
New Contributor
New Contributor

Internet & phone down

Internet & phone down
0 Kudos
Reply
1 Reply
Tigers1719
Trusted Contributor
Trusted Contributor

Re: Internet & phone down

@Gerasimos  Please check https://www.optus.com.au/about/network/service-status and if you are NBN Customer also check here https://www.nbnco.com.au/support/network-status

If no reported outages 

You will need to ring Optus direct:

1. Call 133 937
2. DON'T press 1 to be sent the link to chat with the Messaging team when prompted at the start
3. Stay on the line then you will be asked to press various options

 

I am an Optus user.
0 Kudos
Reply