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New Contributor Savelanno
New Contributor

Incredibly high latency on optus network

Hey, I am having some trouble with the node im currently routed to, its consistently congested even at non peak hours; and especially using a service that primarily uses UDP.

 

Heres a traceroute to a common server in sydney and as you can see, the second hop directly connected to optus servers has some considerably concerning latency, making it impossible to try and voice/video call someone overseas.

 

C:\Users\megaboyo>tracert google.com

Tracing route to google.com [216.58.200.110]
over a maximum of 30 hops:

1 2 ms 3 ms 1 ms 192.168.0.1
2 1786 ms 1438 ms 1296 ms meb803.ba.optusnet.com.au [198.142.129.54]
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 963 ms 1405 ms 2071 ms hu0-5-0-0.22rrpr01.optus.net.au [59.154.142.250]
8 1360 ms 1020 ms 1213 ms 74.125.147.174
9 1461 ms 2382 ms 688 ms 108.170.247.33
10 1414 ms 1914 ms 1093 ms 209.85.250.139
11 42 ms 43 ms 227 ms syd09s14-in-f14.1e100.net [216.58.200.110]

Trace complete.

 

And heres a second traceroute to ensure that it was not a one off.

 

C:\Users\megaboyo>tracert google.com

Tracing route to google.com [216.58.200.110]
over a maximum of 30 hops:

1 2 ms 3 ms 1 ms 192.168.0.1
2 1236 ms 1016 ms 793 ms meb803.ba.optusnet.com.au [198.142.129.54]
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 748 ms 100 ms 61 ms hu0-5-0-0.22rrpr01.optus.net.au [59.154.142.250]
8 575 ms 60 ms 70 ms 74.125.147.174
9 59 ms 81 ms 1157 ms 108.170.247.33
10 423 ms 45 ms 47 ms 209.85.250.139
11 167 ms 72 ms 84 ms syd09s14-in-f14.1e100.net [216.58.200.110]

Trace complete.

 

Thanks for reading.

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RetiredModerator Shauna
RetiredModerator

Re: Incredibly high latency on optus network

Hey @Savelanno - thanks for getting in touch with us! Can you please send me a private message confirming your account number, full name and DOB so we can take a look into this?


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