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New Contributor
New Contributor

Increase my internet speed

i'm on 25/5 plan and want to go to the 100/40plan. how do i do it?

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Esteemed Contributor
Esteemed Contributor

Re: Increase my internet speed

You would contact support to do that I would assume. I have read that not always does this work especially if you have a poor connection. Can I ask what is happening that you need the extra speed?

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Honoured Contributor
Honoured Contributor

Re: Increase my internet speed

It requires nothing more than a phone call. The speed you receive is just the press of a button at Optus (once you are connected to the NBN). Two points though:

1) 100/40 costs considerably more per month than 25/2 (say $50 more)
2) If you are on NBN FTTN technology it may not be physically possible to get 100/40

Call Optus.