The subject says it all, really, can someone please assist in re-activating my incoming caller ID on my home phone,
that seems to have been disabled since moving across to the NBN?
Solved! Solved: Go to Solution.
We'll get that organised for you @darwintrumpet
Can you send us a private message with your account details? I'll need your full name, DOB and account number.
If you'd prefer to speak with an agent in real time, you can find us on → Optus.com.au/livechat
They'll be able to get action this one in no time. Shout out if you need us.
I've replied back and made the change 🙂
We'll chat with you there.
Ah, really? That's odd.
"Thanks for shooting your details through for us Stephen. I've just gone ahead and made the change for you.
That'll go through within fifteen minutes - four hours (max). Could I get you test that out for us?"
Great 🙂 Thanks for the update @darwintrumpet
If anything else comes up, you're welcome to reach out to us here.