We are currently renovating and our neighbours overhead black thick cable crosses across our boundary from the street and interfers
with our building works. Our neighbour is fine for it to be relocated and has advised that they have optus tv and internet.
1 Who can identify what the cable is ?
2 Who do is speak to regarding it relocation to another telegraph pole.
3 Is there a cost involved ?
Thanks in advance
Hey @tedkral, thanks for reaching out. I'm sorry that we couldn't come back with a response sooner. The cable that you've described definitely sounds similar to an Optus HFC lead in cable.
- The account holder would need to reach out to our Cable tech team → 131344.
- The owner would need to request for a drop cable removal or relocation.
- A cost may be involved however it's generally dependant on the set of circumstances that has led to the removal. If the location of the cable is seen as hazardous, then it will be removed without a cost.