Transcript from an Optus Chat as of 15/01/2020.
TLDR; It's the same answer OP and several others on this thread got.
START TRANSCRIPT
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Your expert today is J, who will look into your question and respond in around 2 minutes.
J
Hi there, how can I assist you today?
You
My question is: Is IPv6 deployed for Optus yet, and if so, how can I enable it/opt in?
You
If not, when will it be deployed, and will I be notified/signed up?
J
Let me look in to the service and assist you with that, please help me with the account details.
You
I don't think you need account details, considering it should just be a simple yes/no question.
You
I can provide you with other details though
You
I'm on 100/40 NBN, through FTTN.
You
And I'm in Northern Queensland (Actual location removed)
You
That should be all you need
J
Thank you for letting me know about the service and the speed pack which you are on.
The NBN service has not yet been opted with IPv6 the current version is IPV4 which is used with all the NBN technologies. The team is working in order to upgrade it and once it is upgraded all the customers will be notified via SMS and they will be able to opt IPV6
You
Okay, but
You
There was a forum post about 3/4 years ago where a person asked the same question, and got the same response (This forum post lol)
You
Is there an estimated time frame
You
Or is it just whenever Optus decides to do it?
J
we don't have the exact time for this, however the experiment on IPV6 has been in process, once it is completely tested they will be Upgrading that and the customers will be notified.
You
I mean, sure?
You
I'm not really sure that IPv6 needs to be tested considering it's been out for 20+ years now
You
Also, other NBN providers in Australia already have IPv6, along side IPv4.
You
I would be completely amazed if all this time it was testing, and Optus was trying to release it in a perfect state.
J
I can imagine your situation, as I am from the front end team I've limited access on this, I'll have this forwarded to our back end so that they can check on this and get an update to you at the earliest.
You
Thank you for this. It is appreciated. I understand that you're on the front team, so it's just the word of a support agent, but this means a lot.
You
I know for a fact this won't be the one that convinces Optus to move to IPv6,as they've probably had hundreds of requests/questions about it already
You
But, please refer this to them every time this comes up. They need to know. Even if it's only on their mobile networks at first.
J
Thank you for the Feedback, we will have this to the relevant team so that the customers gets the Update on this at the earliest.
You
Appreciated. That will be all. Not leaving a rating, sorry.
